Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the RevLooper website at onemorii.com and the RevLooper SaaS platform (collectively, the “Service”), operated by RevLooper Pte. Ltd. (“RevLooper”, “we”, “us”, or “our”).

By creating an account or using the Service, you agree to these Terms. If you are accepting on behalf of a company or organisation, you represent that you have authority to bind that entity to these Terms.

1. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement in your jurisdiction to use the Service. The Service is intended for business-to-business (B2B) outreach and commercial use — not for personal, consumer, or household purposes.

2. Accounts & Workspaces

• You are responsible for maintaining the confidentiality of your login credentials
• You must promptly notify us of any unauthorised access to your account
• Each workspace is a separate tenant; you may not access or use another workspace’s data
• One person may not share a single account across multiple individuals without a team-seat plan
• We reserve the right to suspend or terminate accounts that violate these Terms

3. Acceptable Use

3.1 Permitted Use

You may use the Service to create and send outreach campaigns, manage leads, book meetings, and operate B2B sales workflows for yourself or for clients of your organisation, subject to these Terms and all applicable laws.

3.2 Prohibited Use

You must not use the Service to:

• Send unsolicited commercial messages (spam) in violation of applicable anti-spam laws, including CAN-SPAM, CASL, and Vietnam’s Circular 12/2022
• Contact individuals who have opted out, unsubscribed, or are on a suppression list
• Scrape, harvest, or bulk-collect personal data without a lawful basis
• Impersonate another person, company, or brand
• Upload malicious content, malware, or phishing material
• Circumvent sending limits, rate limits, or abuse detection mechanisms
• Use the Service for illegal pyramid schemes, MLM solicitations, or fraudulent offers
• Resell access to the Service without prior written authorisation from RevLooper
• Reverse-engineer, decompile, or attempt to extract the source code of the Service
• Use AI-generated content to deceive recipients in a materially harmful way

Violation of this section may result in immediate account suspension and, where required by law, reporting to relevant authorities.

4. AI-Generated Content

The Service uses large language models (LLMs) to generate email copy, reply suggestions, lead scores, and other content. You acknowledge that:

• AI-generated content may be inaccurate, incomplete, or unsuitable for your use case — always review before sending
• You are solely responsible for content you send to third parties, regardless of whether it was AI-generated
• RevLooper does not guarantee specific outcomes (reply rates, meetings booked, revenue generated) from AI-generated content
• You must not use AI-generated content in any way that violates applicable laws, including consumer protection and advertising standards

5. Your Data & Lead Data

You retain ownership of all data you upload to the Service, including lead lists, AI Brain documents, and campaign content (“Your Data”). You grant RevLooper a limited, non-exclusive licence to process Your Data solely to provide the Service.

You warrant that:

• You have a lawful basis to collect, store, and contact each individual in your lead lists
• Your Data does not infringe any third-party intellectual property rights
• Your Data does not contain illegal content

RevLooper processes lead data on your behalf as a data processor under your instructions. Refer to our Privacy Policy and, for Enterprise customers, our Data Processing Agreement (DPA).

6. Subscriptions & Billing

6.1 Plans

RevLooper offers Free, Pro, Business, and Agency plans. Feature entitlements, usage limits, and pricing are as published on onemorii.com/#pricing and may be updated from time to time with notice.

6.2 Payment

Paid plans are billed monthly or annually in advance. Payments are processed by Paddle (international) or payOS / MoMo / VNPay (Vietnam). By subscribing, you authorise RevLooper to charge your selected payment method on a recurring basis.

6.3 AI Credits

Certain AI operations consume credits included in your plan. Additional credits can be purchased at $5 per 500 credits. Unused credits do not roll over between billing periods unless otherwise stated.

6.4 Refunds

Monthly subscriptions are non-refundable. Annual subscriptions may receive a pro-rata refund within 14 days of the start of a new annual term if you contact us at billing@onemorii.com. We reserve the right to decline refunds for accounts found to be in violation of these Terms.

6.5 Downgrades & Cancellation

You may cancel or downgrade your plan at any time from account settings. Access continues until the end of the current billing period. Cancellation does not automatically delete your data — you must request deletion separately.

7. Intellectual Property

The RevLooper platform, brand, design, and underlying technology are owned by RevLooper Pte. Ltd. and protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any right to use RevLooper’s name, logo, or trademarks without prior written consent.

You retain all intellectual property rights in Your Data and in content you create using the Service, including AI-generated outputs that you have reviewed and adopted.

8. Third-Party Integrations

The Service integrates with third-party platforms (Gmail, Outlook, Apollo.io, Zalo, Facebook, Google Calendar, etc.). Your use of those integrations is also governed by those platforms’ own terms and policies. RevLooper is not responsible for third-party platform outages, policy changes, or data practices.

9. Service Availability & SLA

We target 99.5% monthly uptime for paid plans, excluding scheduled maintenance (notified at least 48 hours in advance) and events beyond our reasonable control (force majeure). The Free plan is provided on a best-effort basis with no uptime guarantee.

We may suspend the Service temporarily for maintenance, security, or legal reasons. We will provide notice where practicable.

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. REVLOOPER DOES NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE OF VIRUSES.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REVLOOPER’S TOTAL LIABILITY FOR ANY CLAIM ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO REVLOOPER IN THE THREE (3) MONTHS PRECEDING THE CLAIM. REVLOOPER SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL.

Some jurisdictions do not allow limitation of liability — in those jurisdictions, RevLooper’s liability is limited to the fullest extent permitted by law.

12. Indemnification

You agree to defend, indemnify, and hold harmless RevLooper and its officers, directors, employees, and agents from any claim, damage, or expense (including reasonable legal fees) arising from: (a) your use of the Service; (b) Your Data; (c) your violation of these Terms; or (d) your violation of any applicable law or third-party rights.

13. Termination

Either party may terminate these Terms at any time. RevLooper may immediately terminate or suspend access for material breach of these Terms, including prohibited use under Section 3.2, non-payment, or legal requirements.

Upon termination, your right to use the Service ceases immediately. We will retain your data for 90 days post-termination to allow you to export it, after which it will be deleted in accordance with our Privacy Policy.

14. Governing Law & Disputes

These Terms are governed by the laws of Singapore. Any dispute arising out of or in connection with these Terms shall first be referred to good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to the exclusive jurisdiction of the courts of Singapore.

For customers in Vietnam, mandatory consumer protection provisions under Vietnamese law shall apply where they conflict with these Terms.

15. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via email or in-app notice at least 14 days before the new Terms take effect. Continued use of the Service after the effective date constitutes your acceptance of the updated Terms.

16. Contact

For questions about these Terms, contact us at: legal@onemorii.com